HELP - GENERAL:
We hope this section will help answer any questions you may have about the Warner Music Site.
The Using This Site section gives you information on the software required for optimal audio and video.
The Warner Music FAQ can answer questions you might have about our site, labels, or artists.
If you have comments or questions that weren't addressed in any of the above sections, e-mail us at webmaster@warnermusic.ca.
USING THIS SITE
REQUIRED SOFTWARE FOR GENERAL VIEWING:
Our Site is best viewed using AOL 5+, Netscape 6.2+ or Internet Explorer 5.x or higher. If you don't already have them, use the links below to upgrade.
- America Online 5+
- Microsoft Internet Explorer 5.x+
- IE Technical Support
- Netscape 6.2+
- Netscape Technical Support
REQUIRED SOFTWARE FOR WARNER MUSIC AUDIO AND VIDEO:
The video and audio on our site are accessible using RealPlayer 8 Basic, Windows Media 7, QuickTime 4+, or Flash 4+. If you don't already have them, all are available for free through the links below:
NETSCAPE 6.2 USERS:
Due to an incompatibility between Windows Media and Netscape 6.2, our media player may behave incorrectly. If you wish to watch Windows Media video we recommend that you view the site using Internet Explorer 5+. For more information on this incompatibility, click here.
SEARCH TIPS:
Our search engine provides the flexibility to search for more than one term at a time. This means that each word that is entered into the search text box is searched separately, and each of those searches are combined into the results that you will see displayed on this site. For example, if you type in the following search text [Green Day], you will get results for artists that have both [Green] and [Day] in their name. If you want to search for a specific phrase or artist that has more than one word in their name, you need to surround the phrase with Quotes [" "]. For example, if you want to search specifically for the artist Green Day, you should type in the following text ["Green Day"].
WARNER MUSIC FAQ:
Q: What is Warner Music Canada?
A: Warner Music Canada is the Canadian operation of the Warner Music Group and part of the Time Warner family. We sign Canadian artists to our domestic roster and also distribute releases from artists signed to other WMG companies around the world.
Q: How do I submit music for consideration by your A&R Department?
Q: How do I apply for a job at Warner Music Canada?
A: Follow the instructions conveniently located in our About WMC section.
Q: How can I contact your artists?
A: Most official artist sites include a way to contact the band. You can find the official site by selecting the artist you want from the drop down, going to the artist page and clicking on the Official Site link. If you can't find a contact on the site, you can send us an e-mail at info@warnermusic.ca and we'll do our best to pass it along.